Shipping & Returns
We ship your goods within 5 days of order placement and use Canada Post Expedited Parcel on all orders. Our shipping fees are a flat rate of $16 within Ontario ($20 for all provinces and territories outside of Ontario).
We also provide free shipping on all orders over $60 within Canada and $100 in the USA. Unfortunately, at this time, this offer does not apply to the northern Canadian provinces and territories.
If you are unhappy with your purchase or have any issues with the delivery process, please email firstname.lastname@example.org. Your happiness is important to us and we will do all that we can to maintain it.
If you would like to return an item to us, please email the address above and tell us why. Depending on the reason given and state of the item being returned, a full or partial refund will be given. All return shipping costs (as well as applicable duties and taxes) are the responsibility of the customer.